dnata

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Host/Hostess

Job Locations US-NY-North Salem
Job Post Information* : Posted Date 2 months ago(8/12/2025 10:08 AM)
ID
2025-10781
Category
Front Of the house

Overview

A Hostess’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Examples of Hostess duties and responsibilities include:

Responsibilities

 

  • Greeting customers as they walk into the restaurant
  • Helping guests with reservations and guiding them to their table
  • Giving guests accurate wait time estimates and seating them in the waiting area
  • Providing customers with menus and answering any initial questions they may have
  • Optimizing seating at different tables to ensure even workload for wait staff
  • Answering phones and scheduling reservations with large parties

Qualifications

  • one year of customer service experince
  • Prior Hostess experince a plus
  • High school Diploma, or GED preferred. 

Hourly pay rate $25.00

 

 

dnata’s Competencies Required to be Successful in the Job:

 

There are two aspects to working as effectively as we can: our people and our results. Our eight competencies are designed to help you focus on these aspects:

 

Delivering:

Does what they say they will. And they balance the needs of our customers' needs with our business's needs.

Drive

Always gets the job done. And still put the needs of our business first.

 

Open to opportunity:

Adapts when plans change. Is open to new ideas. Makes suggestions that will help shape our culture.

Business thinking:

Understand our business. Uses this understanding in their day-to-day work and plans for the future.

Collaborate:

Look for solutions that work for themselves, their team, and the whole organization.

Engaging others:

Acts in a way that gets others on board – and when things don’t go to plan, they deal with conflict in the right way.

Provide direction:

Share plans with others. Tracks how each project is progressing. Gives constructive feedback during, and after, each project.

Developing talent:

Self-aware. Always learning. Always developing. And always helping others to develop, too.

 

dnata Catering’s Core Values

At dnata Catering, our people and operations are guided by six global values that shape how we work every day:
• Safety – We put the well-being of our people and operations first, encouraging everyone to speak up for safety.
• Performance-Driven – We set ambitious goals and consistently strive to exceed them.
• Respect – We care for our people, our environment, and our brand, treating everyone with dignity.
• Service Excellence – We deliver reliable, high-quality service in every interaction.
• Delighting Customers – We create extraordinary experiences that go beyond expectations.
• Imagination – We embrace innovation and adapt to meet the needs of tomorrow.

What This Means for You
Joining dnata Catering means being part of a people-first culture that values respect, quality, and innovation. Our teams work together to deliver outstanding culinary experiences, solve problems proactively, and continuously improve to serve our airline customers worldwide.

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dnata is an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, religion, creed, sex, marital status, national origin, age, physical or mental disability.